Frequently Asked Questions
Find answers to common questions about our premium glassware
Is VITAE Glass dishwasher safe?
Yes, all our glassware is crafted from high-quality borosilicate glass and is safe for use in residential dishwashers.
What makes borosilicate glass different from regular glass?
Borosilicate glass contains boron trioxide, which allows for a very low coefficient of thermal expansion. This means it won't crack under extreme temperature changes like regular glass.
Do you offer replacement pieces for modular sets?
Absolutely. We sell individual bases, necks, and connectors so you can customize or repair your set without buying a full kit.
How do I clean hard-to-reach areas of my glassware?
We recommend using a mixture of isopropyl alcohol and coarse salt, or our specialized organic cleaning solution for the best results.
Is your packaging discreet?
Yes, all orders are shipped in plain, unmarked brown boxes to ensure privacy and security.
Do you offer a warranty on your products?
We offer a 30-day manufacturing defect warranty. Please inspect your glass upon arrival and contact us immediately if you notice any flaws.